1. Terms and Conditions

Welcome to Pitrukrupa Steel Pipe ! By using our website www.pitrukrupasteelpipe.com or buying from us, you agree to follow the rules written here. We’ve kept it simple so you can understand everything clearly.

2. Who We Are

We are Pitrukrupa Steel Pipe, a company that sells steel pipes, tubes, and other products. Our goal is to give you strong, good-quality materials at a fair price.

3. Using Our Website

• You can look at our website, read about our products, and contact us for buying.
• Please don’t copy our pictures, text, or designs without asking us first.
• Don’t use our website for anything illegal or harmful.

4. Product Information

We try our best to give correct details about size, material, and use of our products. Still, sometimes there can be small mistakes, like typing errors or wrong measurements. If you are not sure, you can always contact us before buying.

5. Prices and Payments

• Prices may change anytime without telling you first.
• We accept payments through the methods we tell you during order confirmation.
• Any extra charges like delivery or taxes will be told to you before you make payment.

6. Ordering Products

When you place an order:

• You confirm that the details you give (name, address, etc.) are correct.
• We check stock and send you a confirmation.
• Once we get payment, we start processing your order.

We have the right to cancel any order if:

• The product is out of stock
• There is a price mistake
• Payment is not received or not confirmed

7. Delivery

• We will deliver products to the address you give.
• Delivery times are an estimate; delays can happen because of transport or other reasons.
• Once the product is given to the courier, we are not responsible for delays caused by them.

8. Returns and Refunds

We make sure products are in good condition before sending. If you get damaged or wrong items:

• Tell us within 3 days of receiving them.
• Send proof (photos) so we can check.
• If we agree, we will replace or refund according to our policy.

We don’t accept returns for:

• Products used or damaged by you
• Special custom orders

9. Warranty

Most of our products are made for industrial use and may not have a warranty unless we say so in writing. Always check with us before purchase if warranty is important for you.

10. Limitation of Liability

We are not responsible for:

• Any loss caused by wrong use of products
• Delays caused by third-party transport
• Any indirect loss like business profit loss

11. Privacy

We keep your personal details safe and use them only to process your orders or reply to your questions. We don’t sell or share your details with anyone unless required by law.

12. Changes to These Terms

We can change these Terms anytime. New changes will be posted here, and they will apply from the date they are updated.

13. Contact Us

Pitrukrupa Steel Pipe Industries
3 Samrat Industrial Area, Gondal Road, Behind Chandan Marble,
Rajkot – 360004, Gujarat, India
Website: www.pitrukrupasteelpipe.com
Phone: +91-9722854804
Email: pitrukrupasteelpiperajkot@gmail.com